# Zapworks Pricing Canonical: https://zap.works/pricing/ Unlimited project creation on every plan. Prices are billed yearly and shown exclusive of VAT/sales tax; monthly billing and other options are available — see the FAQ below. | Plan | GBP | USD | EUR | Use | |------|-----|-----|-----|-----| | Developer | £49.99/year | $64.99/year | €59.99/year | Non-commercial use | | Pro | £2100/year | $2640/year | €2500/year | Commercial use | | Enterprise | Custom pricing | Custom pricing | Custom pricing | Commercial use — [talk to sales](https://zap.works/contact/?services=enterprise-plan) | Education pricing for schools and [Zapworks Training](https://zap.works/training/) are also available — see [alternative pricing](https://zap.works/pricing/#alternativePricing). ## Frequently asked questions ### How does the free trial work? The Zapworks free trial provides users with 14 days to assess if our XR toolkit suits their business needs. It is not intended for use in public-facing projects. If you wish to use it for such projects, please upgrade to a paid plan. ### What happens when my trial ends? Once your trial is over, all your projects will be unpublished and your triggers will no longer show content when scanned. We recommend that you upgrade to a plan before your trial is over to ensure that this does not happen. Speak to the team about extending your trial. ### Do you offer per-project pricing? Every Zapworks plan offers unlimited projects so you can create with more flexibility. For custom pricing related to a specific project, please consult our team. ### How does the Developer plan work? Can I publish commercial projects with it? The Developer plan is for non-commercial projects only. If you want to start publishing commercial XR projects you need to upgrade to either Pro or Enterprise. ### When do I get billed? All Zapworks plans are paid in advance, either on a monthly or annual billing cycle. All plans will automatically renew at the end of the billing cycle, so please make sure you cancel your plan before your subscription renews if you no longer wish to continue. ### Which tools & SDKs do I get access to during the trial? The 14-day trial includes access to the full suite of Zapworks tools and SDKs, such as Designer, Studio, Mattercraft, and our Universal AR SDKs. ### Are there any limits to the size of my projects? All plans provide access to all of our AR-creation tools (i.e. Mattercraft, Designer, and Universal AR), but differ in the workspace-level features that they have access to; such as the size of content packages (projects). Please consult our team to suggest a fair plan for your project needs. ### What is cost per view (CPV)? Cost per view is the metric used to determine the cost of a single view of your XR content, typically charged per thousand views. Each Zapworks plan includes a set number of views. However, you have the option to discuss custom view packages with the team. ### Can I upgrade from the Developer plan to Pro? Yes, you can directly upgrade from Developer to Pro in your Zapworks account under Workspace settings. ### Are there restrictions on unlimited views in the Developer plan? We implement a fair usage policy that allows 50,000 'non-commercial' views on the developer plan. If you plan to publish large-scale XR projects, please consult with our team. ### Can I fully white-label my XR projects? Yes, Zapworks gives you full control over the branding and hosting of your content. Speak to one of the team about fully white labelling your next XR project with us. ### Does Zapworks include access to analytics and performance metrics? Is there an additional cost for these features? Yes, with every Zapworks plan you get access to our default data dashboard. You can also connect 3rd party analytics like Google Analytics and Microsoft Clarity to your projects for enhanced measurement and reporting. ### Which plans can I custom host projects with? If you’re looking to host an XR project on a domain you own or one of your client's domains speak to the team today. ### Where is my data stored? All content uploaded to Zapworks is stored on secure AWS servers located in the EU (Ireland). The data is encrypted both during transit and while at rest. When a user scans a trigger, the data is securely delivered through a CDN. ### Are there any additional costs related to security features or compliance with regulations (e.g., SSO, audit logs etc)? If you require high-level security and data compliance for your XR projects, consider our Enterprise plan which is purpose-built for larger businesses with custom compliance and security needs. Please, consult with our team for more details. ### What is the cancellation policy? You can cancel your Zapworks subscription at any time. When you cancel your plan, your workspace will remain active until the end of your current billing term. At the end of your billing term, all projects built using Zapworks will immediately become inactive and read-only. ### What are AI credits? AI credits are used to access and use the AI features within the Zapworks platform. Each AI interaction consumes credits based on the type of request you make. ### What happens when I run out of AI credits? Each plan comes with a default number of credits that refresh every month. If you run out of credits before your monthly refresh, you can purchase extra credit packs at a one-off price to continue using the AI features. ### Do AI credits expire? Default credits refresh each month with your plan. Purchased credits expire after one year from the date of purchase. ### Which AI LLM models are used? We use Anthropic and Misteral as third-party AI providers. We access their models through their standard API. ### What security measures are put in place for the AI features? As we are using third-party providers, we rely on Anthropic's built-in content filtering and moderation systems for Claude models, and Mistral's similar safeguards for code completion. These include filtering for harmful content, toxicity, and prompt injection attempts.